Appraising Performance
Learning Outcomes:
- Given a scenario, establish performance criteria to successfully achieve performance expectations in accordance with organizational values and quality standards.
- After classroom discussion, accurately identify the three types of performance data needed for an effective performance appraisal and provide a short definition of each.
- Provided a set of circumstances, successfully define the difference between closed-ended and open-ended questions, including which type of question would be most appropriate to use for each circumstance and why.
- Using the information provided in classroom instruction and exercises, correctly describe what a development plan is and what the plan should include.
- Working together with another participant, create a development plan that includes a minimum of two areas of performance improvement based on your current position.
This seminar is developed with the Manager/Supervisor in mind to help facilitate performance reviews in a timely and productive manner.
- Communications Breakdowns
- The Review Environment
- Employee Self-evaluations
- Monitoring performance
- Defining Desired Results
- The Review Itself
- The Performance Appraisal
- Improvement Suggestions
Appraising Performance
This program takes the drudgery out of reviews – and makes them interesting and gratifying to both parties. You will learn tools that will help you: Establish meaningful criteria; Measure performance more accurately; Give credit where due and criticism when needed; Deliver face-to-face reviews more comfortably; Resolve differences quickly, fairly, amicably; and tie rewards to results. Ideal training for work environments that demand high achievement and support solid efforts.
Class targeted to: Managers and Supervisors wanting to learn the best tools and techniques for the review process.
Prerequisites: None
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